TJC Privacy Policy.

www.tobiasjones.com is a website operated by Tobias Jones Consulting Limited. Tobias Jones Consulting Limited is registered in England under number 7101851. Our trading address is TJC, Plexal, Here East, Queen Elizabeth Olympic Park, London E20 3BS. Our email address is contactus@tobiasjones.com. These are the main points of contact for any questions relating to data protection matters. 

 

This privacy policy covers the Tobias Jones Consulting Limited website and how we collect and process your personal data through your use of this website, together with an explanation about how we will comply with GDPR (General Data Protection Regulation), DPA (Data Protection Act) and PECR (Privacy and Electronic Communications Regulations). 

 

Contact details 

 

If you have any questions about this privacy policy or our privacy practices, or should you no longer wish to have your personal information held by us, please contact us at contactus@tobiasjones.com, or send your enquiry to the Business Manager, TJC, Plexal, Here East, Queen Elizabeth Olympic Park, London E20 3BS. We will consider all such requests and try to respond within 5 working days. 

 

Using our website 

 

Any downloadable files and other media that are made available on our website are used at your own risk. We will make every effort to ensure these files are safe and free from viruses; however, it is your responsibility to take your own precautions using anti-virus software. We accept no responsibility for any loss or damage incurred by you whilst using or acting upon the information contained within this website. 

 

We reserve the right to amend any aspect of this website or the services provided. 

 

Data security 

 

We comply with the requirements of GDPR regarding the management, processing and security of your personal data. We have conducted an audit of all personal data held on our servers and how we process it on behalf of our clients. 

 

We take your privacy very seriously and if you provide us with information during your visit to our website, we will not sell, exchange or release your personal information (name, e-mail address, mailing address, etc.) to any other third party for them to use for marketing, without your agreement. 

 

What type of information do we collect?

 

We only collect a minimal amount of personal information. 

 

Enquiry form 

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Information collected on the enquiry forms on our website will be used to answer your enquiry and provide further assistance and information needed to meet and follow up on your request. This includes Identity Data such as first name and surname and Contact Data such as email address and telephone number. You will always have the option to opt out of receiving any future emails every time you receive a communication from us by contacting us at contactus@tobiasjones.com.

 

How we get the information and why we do we have it 

 

We collect data from you through direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by phone, email, post or otherwise. This includes personal data you provide when you give us feedback or contact us. 

 

Why do we have to have it? 

 

• To respond to enquiries received on the website

• To manage our relationship with you which will include – notifying you about any changes to our terms or privacy policy 

 

How we use your personal data 

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

• To respond to enquiries received on the website 

• Where we need to comply with legal obligation 

 

How we store your information 

 

The information you provide to us is stored on our own secure servers or servers operated by a third party. 

 

We use a variety of suppliers to provide additional support for the running of the business and services to clients. Emailing systems and accounting are some of the 3rd party support platforms we use. We will ensure that these suppliers and any future suppliers comply with GDPR If you have any questions about our data processing, please contact us for more information. 

 

Your data protection rights 

 

Under data protection law, you have rights including:

 

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. 

• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. 

• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

 

Please contact us at contactus@tobiasjones.com if you wish to make a request.

 

How to complain 

 

If you are unhappy with how Tobias Jones Consulting Limited has handled your enquiry or with how we have used your data, you can also complain to the ICO. 

 

The ICO’s address: 

Information Commissioner’s Office Wycliffe House

Water Lane

Wilmslow 

Cheshire

SK9 5AF

Helpline number: 0303 123 1113